Würth UAE Contact +971 50 858 2034 | Free delivery on orders above 200 AED  

 

FAQS

We’re always on hand to offer advice or make things easier, so to help, we’ve compiled these FAQs. If you’ve got a question, these could help you before contacting us.

PICK-UP SHOPS

What are your trading hours?

Monday to Friday

Zone 08:30 AM – 06:00 PM

How to find a store, its opening hours, contact details?

Go to the link to the store page

Simply search for the store using your postal code for example, and you will find the store closest to you with its full contact details, opening hours and number phone.

Instead of coming to store, how else can I shop?

If you prefer not to come to the store, our online website is still operating as usual. Visit our online shop.

E-SHOP

How do I register?

Go to Login → Click on Sign up now → Fill in the required details and submit.

How do I log in to my account?

Go to Login → Fill in with your Customer No, Partner No & Password

How do I find my access? How do I recover my password ?

Go to Login → Click on “Forgotten your password?” → Enter the Customer number and Partner number. A password reset link will be sent to the registered email address.

My gift voucher does not work, what should I do?

If your coupon does not work, you can directly call our number +971 50 858 2304, e-mail us eshop@wurth.ae or by chat, during our opening hours from 08:00 AM – 06:00 PM

How to track my order ?

After login, click on “My Würth” → Click on Orders → Select the order that you want to track.

How do I find my order history?

After login, click on “My Würth” → Click on Orders → Select the desired time frame to view the order history.

GENERAL

Who do I contact for any queries about eshop.wurth.ae?

You can directly call our number +971 50 858 2304 or e-mail us eshop@wurth.ae